State Farm® Insurance Agent Rick Mottern
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janice Farr
April 19, 2025
5
out of
5
rating by Janice Farr
"Switched to State Farm in May 2024. My new agent, Jeff is very responsive to all my questions and needs. I contacted them today regarding changing autos. Allison was really on top of it. Had my new card in less than a minute after I got off the phone. Very pleasedwith the Rick Mottern Agency."
We responded:
"Hey Janice, Thanks for the awesome review! I'm glad Jeff and Allison could assist you so efficiently with your auto change. We're happy to have you with us and always here for any future needs! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Marshall Helms
April 17, 2025
5
out of
5
rating by Marshall Helms
"The team at Rick Mottern has been amazing for us for many years. Highly recommend."
Crystal Terry
April 16, 2025
5
out of
5
rating by Crystal Terry
"Thank you for helping with a new qoute for my car insurance and answering any questions!"
We responded:
"Thank you, Crystal, for sharing your experience! I'm glad we could assist with your insurance quote and answer your questions. If you need anything else, feel free to reach out."
Drew Dalton
April 15, 2025
5
out of
5
rating by Drew Dalton
"Honest and to the point!"
We responded:
"Thank you, Drew! I'm glad you found our service honest and straightforward. If you have any questions, feel free to reach out."
Brian Smith
April 14, 2025
5
out of
5
rating by Brian Smith
"Good people great customer service"
We responded:
"Thank you, Brian, for your kind words! I'm happy to know that you appreciated our customer service."
rachael eldridge
April 3, 2025
5
out of
5
rating by rachael eldridge
"Excellent customer service! Feel very well taken care of and that everyone I spoke with actually shows care and interest."
We responded:
"Thank you, Rachael, for your kind words! I'm glad to know you felt well taken care of and appreciated the genuine care and interest from our team. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
Stephanie Nave-Kerley
April 1, 2025
5
out of
5
rating by Stephanie Nave-Kerley
"Stephanie was great to work with! Helped so much with my billing issue."
We responded:
"I'm happy to hear that Stephanie was able to assist you with your billing issue! We're grateful for your feedback and are always here to help with any of your insurance needs. Feel free to reach out anytime!"
Melanie Hart
March 31, 2025
5
out of
5
rating by Melanie Hart
"Allison Beck is 5 stars all the way around!! She is Knowledge, Professional, Friendly. She makes insurance easy to understand. I don't have to worry about anything because I know Allison will be there to help me 100%!"
We responded:
"Thank you so much, Melanie! I'm delighted to hear that Allison has been able to make your insurance experience smooth and understandable. Her knowledge and friendly approach truly shine through. If you ever have more questions or need assistance, we're here to help!"
Cara Stone
March 28, 2025
5
out of
5
rating by Cara Stone
"Big shout out to Amanda Gibbs!! Amanda was very helpful getting my son’s car added and when I had a billing problem, she stayed on top of it until it was resolved. Anytime we have a conversation, I feel like I’m talking to a friend. Thanks so much, Amanda!!"
We responded:
"Thank you, Cara, for sharing your experience! I'm delighted to hear that Amanda was able to assist with resolving the billing issue. It's wonderful to know that you feel a friendly connection during your conversations. If you need anything else, don't hesitate to reach out!"
milo minnow
March 28, 2025
5
out of
5
rating by milo minnow
"Allison was able to help with my questions regarding my renters insurance. She was friendly and knowledgeable, highly recommend!"
We responded:
"Thank you, Milo, for sharing your experience! I'm happy to hear that Allison was able to assist you with your insurance questions. Her friendly and knowledgeable approach is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Lola Merritt
March 21, 2025
4
out of
5
rating by Lola Merritt
"Allison was very helpful. She provided information i was not aware of."
We responded:
"Thank you, Lola, for sharing your experience! I'm glad Allison was able to assist you and provide valuable information. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Tiffany Top
March 19, 2025
5
out of
5
rating by Tiffany Top
"I recently had the pleasure of working with Rick Mottern - State Farm Insurance Agent, and I couldn't be more satisfied with the experience. Rick made the process of obtaining new auto and home insurance policies incredibly smooth and was always quick to respond to my inquiries. His professionalism and dedication to good customer service are truly commendable. I highly recommend Rick Mottern to help you with your insurance needs."
We responded:
"Thank you, Tiffany, for sharing your positive experience! I'm glad we were able to assist you with your insurance needs. Your recommendation means a lot, and I'm here to assist with any future insurance needs or questions you may have."
Donald Sommer
March 19, 2025
5
out of
5
rating by Donald Sommer
"Great service very nice agent. Alison Beck. Very easy to work with!"
We responded:
"Thank you, Donald! I'm happy to know that you had a great experience with our service. Alison is indeed a valuable part of our team, and we're glad she made things easy for you. If you have any questions or need further assistance, feel free to reach out anytime!"
Marasonniah Greene
March 15, 2025
5
out of
5
rating by Marasonniah Greene
"I worked with Jeff to get life insurance for my husband and I. When Jeff first reached out to me, he explained the entire process to me. When I told him I wanted to wait until Friday to proceed with making the payment for the insurance. Jeff followed up with me and told me to contact him if I had any questions. He also made sure I stayed within my budget with the monthly payment. He was patient, knowledgeable, and kind person who understood what I needed. He’s the best employee!!!!!! His attitude was positive and enthusiastic!!"
We responded:
"Thank you, Marasonniah, for sharing your experience! I'm happy to hear that Jeff was able to guide you through the insurance process with such patience and understanding. It's wonderful to know he helped you stay within your budget while providing the support you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Ab. H Farhad
March 14, 2025
5
out of
5
rating by Ab. H Farhad
"The agent, Ms. Nicole Iovita made the purchase process easy and answered all my questions. Great customer service from Nicole Iovita."
We responded:
"Thank you for your fantastic review! I'm happy to know that Nicole made the purchase process smooth and provided excellent customer service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Rebecca Loughry
March 11, 2025
5
out of
5
rating by Rebecca Loughry
"Rick Mottern and his staff are insurance professionals - educated, responsive and caring! They have taken excellent care of my insurance needs for many years. Olivia, in particular has been an enormous support and I appreciate knowing that the whole team is there to assist! If you are looking for a local agent. This should be your first and only stop!"
We responded:
"Thank you for your wonderful feedback, Rebecca! I'm so happy to know that our team has been able to support your insurance needs over the years. Olivia and the rest of the team are dedicated to providing the best service possible, and it's great to hear that their efforts are appreciated. If you ever need anything else, don't hesitate to reach out. We're here to help!"
AJ Schaffer
March 8, 2025
5
out of
5
rating by AJ Schaffer
"Fantastic service from Jeff. Highly recommend. Very easy."
We responded:
"Thank you, AJ, for your wonderful feedback! I'm glad to know that Jeff provided you with fantastic service. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out. We're here to help!"
Carla Bradley
March 3, 2025
5
out of
5
rating by Carla Bradley
"I had a very positive experience when reviewing my current policiy needs with Allison Beck today. She was also able to start a new landlord policy resulting in a substantial savings for me. Excellent Service"
We responded:
"Thank you, Carla, for your fantastic 5-star rating! I'm really happy to know that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Jennifer Smith
February 27, 2025
5
out of
5
rating by Jennifer Smith
"I have been with State Farm for 30+years, my family longer than that. All of Rick Mottern's staff is great to work with, but I recently had the pleasure of working directly with Olivia Moreland. She is OUTSTANDING! She is very personable and easy to work with. She went above & beyond to help me feel comfortable with our latest changes, I truly appreciate her and this branch!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! We're happy to have had you and your family with us for over 30 years. Olivia is indeed a fantastic part of our team, and we're delighted she made your experience so positive. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Jordana Moorer
February 26, 2025
5
out of
5
rating by Jordana Moorer
"As a newly 20-year-old navigating car insurance for the first time, I felt completely lost—until I found Skyra. From the very beginning, she went above and beyond to guide me in the right direction, breaking everything down in a way that actually made sense. Unlike other insurance companies that felt impersonal or rushed, Skyra took her time to find me the best deal without sacrificing coverage. She made me feel heard, valued, and confident in my decision. I’m beyond grateful for her kindness, patience, and dedication. I couldn’t have asked for a better person to help me through this process!"
We responded:
"Thank you, Jordana, for sharing your experience! I'm so happy to hear that Skyra was able to guide you through your first insurance journey with such care and dedication. It's wonderful to know she made you feel valued and confident in your decision. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Jonathan Rosenblith
February 25, 2025
5
out of
5
rating by Jonathan Rosenblith
"Olivia was very helpful in sending me requested documents, and answering my questions. Great service."
We responded:
"Thank you, Jonathan, for your wonderful feedback! I'm delighted to know that Olivia was able to assist you effectively by sending the documents you needed and answering your questions. We're grateful for your recognition of our service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Robert K
February 21, 2025
5
out of
5
rating by Robert K
"Amanda Gibbs helped my wife and I with getting our home owners and auto insurance updated and ended up saving us money. She was very knowledgeable and helpful."
We responded:
"Thank you, Robert, for sharing your experience! I'm delighted to know that Amanda was able to assist you and your wife with updating your insurance while also saving you money. Her knowledge and helpfulness are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Al Lopez
February 21, 2025
5
out of
5
rating by Al Lopez
"We recently needed some assistance with several of our policies and we were helped by Allison Beck. Allison was amazing to work with. She took the time to address our concerns and answer all our questions. She was very professional, courteous, and efficient. Allison handled our request very quickly and her follow up was exceptional. It was such a pleasure to receive the excellent customer service from Allison as it's rare in today's environment."
We responded:
"Thank you, Al, for sharing your experience! I'm delighted to hear that Allison provided such exceptional service. Her professionalism and dedication to addressing your concerns are truly commendable. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Melissa Bradford
February 14, 2025
5
out of
5
rating by Melissa Bradford
"Each time that I've needed assistance, I've been met with great customer service and care. Stephanie is awesome and always helpful!!"
We responded:
"Thank you, Melissa, for sharing your experience! I'm happy to know that Stephanie has been consistently helpful and provided you with excellent customer service. Your satisfaction is important to us, and we're here for any future needs or questions you may have."
Arthur Crary
February 8, 2025
5
out of
5
rating by Arthur Crary
"Rick Mottern and his Crew are Each and All Truly Knowledgeable, Friendly, Courteous and Helpful. Agents such as Allison, Rebecca, Amanda, and Stephanie are Outstanding in Their Assistance."
We responded:
"Thank you, Arthur, for your wonderful feedback! I'm glad to know that you found our team, including Allison, Rebecca, Amanda, and Stephanie, to be knowledgeable and helpful. We truly appreciate your kind words and are here to assist you with any insurance needs you may have. Don't hesitate to reach out if you have any questions or need further assistance!"