State Farm® Insurance Agent Rick Mottern

"I've been a customer for years- home, auto(s), and personal umbrella policies.

Rick has a great team working with him. Tori King has helped me review and renew my polices -and she is terrific. Thoughtful, knowledgeable, and extremely helpful. Fine-tuned my coverage exactly suited to my changing needs. On top of that, I recently had a billing issue (pretty sure it was my mistake) and she offered to sort it out on the spot- an enormous help to me.

More and more insurance agencies are moving to an online sales model in order to cut costs. It's become commonplace. Then there's Rick Mottern - offering fair pricing and personalized service, before and after the sale - the kind of service you'll value when you need it most. A sound business practice that will never go out of fashion."

"Olivia Moreland has been a great help for me and my family!"

"Stephanie was very helpful and knowledgeable and Professional and fast with my Insurance needs.
Look forward to working with Stephanie again!"

"I do Renters insurance with State Farm insurance and my agent Mr. Rick Mottern is fantastic. The pricing is good and the communication when I have any questions is always even better. Very professional staff and always a helping hand. I appreciate their service so very much and recommend anyone to these wonderful people."

"Like a good neighbor...Rick and his team are there! As a long-time satisfied customer, Rick Mottern State Farm has consistently provided top professional service from day one. Avanni was friendly, engaging and professional. David has been my on-point guy since the start. I really enjoy David's engaging friendly and professional attitude as we discuss all aspects of our insurance from cars, home and umbrella policies. His no pressure approach is greatly appreciated. Ask about the Defensive Driving course which can lower your monthly premium! Thank You."

"Olivia and Avanni were very helpful in coordinating our annual household policy review. I had a nice experience reviewing our policies with Olivia. She listened to and provided expert counsel based on my concerns and preferences. No upselling/hard selling, which I highly appreciated. Olivia's excellent service and professionalism were refreshing as those competencies seem to be fading these days in a world of digital business transactions. We even chatted about differing generational views on business and spending, and I much appreciated how sensible, judicious, relatable and respectful she was towards my point of view during this conversation. Her sense of pride in her work shone through during our interaction. This is our first formal interaction with Rick Mottern's agency since our policies were transferred to this agency (after our 25+ year relationship with our agent ended due to retirement), and we look forward to working with Rick Mottern's agency and Olivia."

"My agent Olivia was very helpful and very expedient. Satisfied with her knowledge"

"Avanni Sykes was very helpful in scheduling the review with Olivia Moreland. Both were very professional. Olivia explained the insurance cost changes and asked appropriate questions to determine if our coverage met our needs. Additionally, she offered information about car insurance discounts to which were eligible, as well as other services from which we may benefit. It was a very satisfying experience meeting with her."

"We loved having Rick and Team as our agent for over 14 years 6 house moves and even to FLORIDA. My life has changed again and I am moving out of his jurisdiction but wanted to say how attentive and helpful with all the ups and downs."

"Tori was exceptional in explaining my coverages and options. I have been using Rick Mottern for over 6 years and it is always a pleasure working with his team."

"thank you for your help tori! best state farm team."

"They take great care of my home & auto insurance. Stephanie, thank you very much for your attitude & attention to detail on my truck coverage."

"Allison Beck was great to work with. Quick and easy."

"Tori King is an efficient customer service representative; she is quick to respond!"

"Olivia is the best! So helpful, quick to respond, and always goes above and beyond. Highly recommend!"

"I had a few policies that will be coming up for renewal soon. Rick Mottern State Farm Insurance agency were proactive in reviewing my insurance needs. Allison, the agent that conducted the review was very knowledgeable of all of the State Farm Insurance products and she answered all of my questions. Allison made it easy for me to make the decisions on changes that I was considering."

"I got auto insurance and homeowners insurance great help. Fully explained costs and coverage"

"Great customer service and has the great prices on insurance"

"We have been with State Farm since 2007. They have never been nothing but kind, helpful and professional."

"Ryan was with me from start to finish, even following up. I was quoted a great price for 3 vehicles and 2 teenagers and was able to add on more services for discounts. State Farm is a one stop shop. I love that we were even able to communicate via text which made the process even quicker. Automated service is cool, but it’s nothing like that personal service."

"Just moved from Florida to Georgia. And Todd at Rick Motterns State farm location in Marietta made my life 10x easier. He was available the whole time I was at the dmv to make sure all the proper registration, insurance was up to par as I was getting set up. Looking forward to continuing with State Farm!"

"Tori King was gave amazing service today with my policy changes. Thank you for your excellent customer care."

"Speaking with Stephanie made my experience pleasant and was able to get what I needed completed. Very friendly to easy to talk too."

"Olivia was so very kind and most helpful to me. She also has a lot of patience with me."

"Tori was amazing with sorting out my car insurance today. Made everything very easy for me, and I felt she genuinely supported me through the process. Called when she said she would. Very happy with here service today."