State Farm® Insurance Agent Rick Mottern
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Margaret Discenza
October 9, 2025
5
out of
5
rating by Margaret Discenza
"My car recently broke down and I had to have it towed from my condo to the repair shop, State Farm insurance was wonderful. I was able line up a tow truck right from my phone, it was very easy. Once the truck arrived I received text messages asking if everything went ok. I just bought a new car and talked with Allison and was able to secure insurance for my new vehicle very quickly. The people at State Farm are really great. Thanks for wonderful service."
We responded:
"Thank you, Margaret, for sharing your experience! I'm happy to hear that the towing process was smooth and that Allison was able to assist you with your new insurance. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
Michelle Herring
October 7, 2025
5
out of
5
rating by Michelle Herring
"I just wanted to say I have been with State Farm for around 30 years! I mostly deal with Amanda Gibbs! She is always so helpful, always friendly! And yet very professional! She strives to always help me in whatever I need! Very knowledgeable! So glad to have been with them so long! And so glad to have found Amanda!!"
We responded:
"Thank you, Michelle! I'm delighted to hear about your long-standing relationship with us and your positive experiences with Amanda. Her dedication and professionalism truly make a difference. We're grateful to have you with us for so many years. If there's anything else you need, feel free to reach out!"
Devin Post
October 6, 2025
5
out of
5
rating by Devin Post
"My agent Jeff Harwell was extremely helpful and very personable. The interaction I had was very pleasant and felt like talking to a neighbor rather than someone trying to sell you something. Overall, great experience and great first impression."
We responded:
"Thank you, Devin! I'm happy to hear that Jeff made your experience enjoyable and personable. Our team strives to create a welcoming atmosphere, and it's wonderful to know we succeeded. If you have any questions or need further assistance, feel free to reach out anytime!"
Scott S
October 3, 2025
5
out of
5
rating by Scott S
"Amanda was a huge help! She was great and I appreciated her. Thanks!"
We responded:
"Scott, thank you for your feedback! I'm happy to hear Amanda was able to assist you so well. We appreciate your kind words and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Lee Soble
October 1, 2025
5
out of
5
rating by Lee Soble
"Allison was incredibly helpful in getting my policies up to date. She took the time to walk me through everything, made sure I understood my options, and shared her expertise in a way that was both professional and easy to follow. I truly appreciated her knowledge and attention to detail - it gave me a lot of confidence that my coverage is right where it needs to be. Highly recommend working with her!"
We responded:
"Thank you, Lee! I'm glad to hear that Allison was able to assist you with updating your policies and providing clarity on your options. Her dedication to ensuring you feel confident in your coverage is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime!"
Sidney Beck
September 29, 2025
5
out of
5
rating by Sidney Beck
"I had a great experience working with Allison in getting all of my policies taken care of. She made sure I had everything I needed and in a timely manner!"
We responded:
"Thank you, Sidney! I'm happy to hear that Allison provided you with such excellent service and ensured your policies were handled efficiently. Our team is dedicated to making the process smooth for you. If you need anything else, feel free to reach out!"
Divany Rodriguez
September 27, 2025
5
out of
5
rating by Divany Rodriguez
"I had the pleasure of meeting with Olivia, and I must say, she was absolutely amazing and sweet! She helped me so quickly to resolve my insurance issue, but she also was kind enough to offer snacks and drinks. Olivia's friendly demeanor and efficient service made the whole experience a breeze. I highly recommend her to anyone needing assistance."
We responded:
"Thank you for your review, Divany! I'm delighted to hear that Olivia provided you with such efficient and friendly service. It's wonderful to know she made your experience enjoyable and smooth. We appreciate your recommendation and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Talita Myles
September 26, 2025
5
out of
5
rating by Talita Myles
"I had a great experience, with insurance agent Allison, very thorough service, when going over my insurance policies, thank you!"
We responded:
"Thank you, Talita! I'm happy to hear that Allison provided you with thorough service while reviewing your insurance policies. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
nebula
September 24, 2025
5
out of
5
rating by nebula
"Amanda was amazing to work with! She was patient, knowledgeable, and made updating my insurance so easy. I really appreciate her professionalism and friendly attitude — great customer service!"
We responded:
"Thank you, Nebula! I'm happy to hear that Amanda provided such excellent service and made the process smooth for you. We appreciate your kind words about her professionalism and friendliness. If you need any further assistance, feel free to reach out!"
Lydia LeSueur
September 19, 2025
5
out of
5
rating by Lydia LeSueur
"Fantastic customer service from Jeff!! Jumped right to it when i had an urgent request and was very professional and understanding. Wasn't pushy! Thank you so much"
We responded:
"Lydia, thank you for your wonderful feedback! I'm happy to hear that Jeff provided you with such professional and understanding service, especially during an urgent situation. We appreciate your kind words and are here for any other needs you might have. Let us know if there's anything else we can assist you with!"
Frank Tearno
September 9, 2025
5
out of
5
rating by Frank Tearno
"The team here is always very quick and attentive with anything that pops up. Super easy to get ahold of someone and get any issue I've had resolved. It is a pleasure working with this team."
We responded:
"Thank you, Frank! I'm happy to hear that our team has been quick and attentive to your needs. It's wonderful to know that reaching us and resolving any issues has been easy for you. We appreciate your kind words and look forward to continuing to serve you. Let us know if there's anything else we can assist with!"
Stephen Dixon
September 8, 2025
5
out of
5
rating by Stephen Dixon
"Had review of my policies with Amanda Gibbs and I could not be more satisfied with the quality of service. She is an excellent communicator, and she took the time to make sure I understood all the nuances of the optional coverages available. This is a helpful service, and agent Rick Mottern and his staff have always been available and helpful when I needed to make an adjustment to my coverages."
We responded:
"Thank you, Stephen, for sharing your experience! I'm happy to hear that Amanda provided such excellent service and clear communication. Our team, including Rick, is always here to assist with any adjustments or questions you might have. Let us know if there's anything else we can do for you!"
Janet Alexander
September 4, 2025
5
out of
5
rating by Janet Alexander
"The best Insurance company that I have had is State farm Rick Mottern of Kennasaw every one is nice and very helpful every time I call which is a lot I talk to Stefanie and she’s always willing to help me with the same questions that I asked the last time we talked and I appreciate that I’ve talk to a lot of people from that agency and they were very helpful good job everyone"
We responded:
"Thank you, Janet, for your wonderful feedback! I'm happy to hear that Stefanie and the rest of our team have been consistently helpful and supportive. Your appreciation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
C Khatib (MzCo316)
August 28, 2025
5
out of
5
rating by C Khatib (MzCo316)
"Amanda Gibbs did a great job reviewing my home and auto policies for the coming year! She cleared up all of my questions, was able to apply discounts and guide me through various ways to save on my premium without compromising my benefits! Thank you Amanda and State Farm! Our 20 year Business, home and auto journey, has been a successful one!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Amanda was able to assist you with your policies, providing clarity and helping you find savings. It's wonderful to know that your 20-year journey with us has been successful. If you need anything else, feel free to reach out!"
nicole toomer
August 28, 2025
5
out of
5
rating by nicole toomer
"I can’t say enough good things about Olivia at Rick Mottern State Farm! She has been such a huge help to me with my insurance needs. Her customer service is excellent—she’s always pleasant, professional, and easy to work with. Olivia is very knowledgeable and takes the time to make sure I understand my options. She also goes the extra mile to find any discounts available to help keep my rates as low as possible, which I truly appreciate. With the level of service I’ve received, I don’t see myself going to another insurance company any time soon. Highly recommend!"
We responded:
"Thank you, Nicole, for your wonderful feedback! I'm happy to hear that Olivia has been so helpful with your insurance needs. Her dedication to providing excellent service and finding the best options for you is truly appreciated. If you ever need anything else, feel free to reach out!"
1973gator
August 27, 2025
5
out of
5
rating by 1973gator
"I had a review of my insurance policies at Statefarm. The review was conducted by Amanda Gibbs in a very complete and pleasant way. Amanda was very friendly and extremely professional at the same time. Very satisfied."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Amanda provided a thorough and enjoyable review of your insurance policies. Your satisfaction is important to us. If there's anything else we can assist you with, feel free to reach out!"
Ab. H Farhad
August 20, 2025
5
out of
5
rating by Ab. H Farhad
"The agent, Ms. Nicole Iovita made the purchase process easy and answered all my questions. Great customer service from Nicole Iovita. Also working with Ms. Amanda Gibbs was a great experience."
We responded:
"Thank you for your fantastic review! I'm happy to know that Nicole made the purchase process smooth and provided excellent customer service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
RITA MARIE
August 20, 2025
5
out of
5
rating by RITA MARIE
"This office is excellent. Stephanie and David went above and beyond to help me get set up with new renters policy when I was in a pickle for time. They were so nice and friendly and beyond helpful."
We responded:
"Thank you, Rita Marie! I'm happy to hear that Stephanie and David were able to assist you with your policy. Our team is dedicated to providing friendly and helpful service. If you need anything else, feel free to reach out!"
Benjamin Roberts
August 13, 2025
5
out of
5
rating by Benjamin Roberts
"Top notch rates & service! I've been a loyal customer for over a decade. Amanda is fast and thorough with every question & Drew has been a trusted advisor as my family has grown over the years."
We responded:
"Thank you, Benjamin! I'm happy to hear that you've been satisfied with our rates and service for so many years. Amanda and Drew are indeed valuable members of our team, and I'm glad they've been able to assist you and your family effectively. We're here for any future needs or questions you might have!"
Benjamin Roberts
August 13, 2025
5
out of
5
rating by Benjamin Roberts
"Top notch rates & service! I've been a loyal customer for over a decade. Amanda is fast and thorough with every question & Drew has been a trusted advisor as my family has grown over the years."
We responded:
"Thank you, Benjamin! I'm happy to hear that you've been satisfied with our rates and service for so many years. Amanda and Drew are indeed valuable members of our team, and I'm glad they've been able to assist you and your family effectively. We're here for any future needs or questions you might have!"
David Geras
August 12, 2025
5
out of
5
rating by David Geras
"I needed assistance as a new account. Stephanie the Svc. Associate was most helpful in submitting electronic forms and walking me through the completion and approval. She was very polite, professional, patient and thorough. Thumbs up to you Stephanie."
We responded:
"Thank you for your review, David! I'm happy to hear that Stephanie provided such helpful and professional service. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
dj corp!
August 8, 2025
5
out of
5
rating by dj corp!
"The entire staff and office is so professional and great help. Spoke with Stephanie twice and both times she was so nice and gave me the exact information that I needed. I highly recommend Rick Mottern if you’re in need of a great insurance agent!"
We responded:
"Thank you, DJ Corp! I'm happy to hear that you found our team professional and helpful. Stephanie will be delighted to know she provided you with the information you needed. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Todd B
August 8, 2025
5
out of
5
rating by Todd B
"Rick and everyone in his office are always a pleasure to work with, offering prompt, personal service and wonderful attention to detail. No one enjoys thinking about insurance; Rick and his staff unfailingly ensure that my family is covered so that I don't have to."
We responded:
"Thank you, Todd! I'm happy to hear that you find our service prompt and personal. It's great to know that our attention to detail makes a difference for your family. We're here to make insurance as hassle-free as possible. Let us know if there's anything else we can do for you!"
James Gamboa
August 6, 2025
5
out of
5
rating by James Gamboa
"Working with Olivia was an absolute pleasure and she really worked with me to get the best rates for my policies. I look forward to working with her in the near future with regards to some of my other insurance needs."
We responded:
"Thank you, James! I'm happy to hear that Olivia was able to assist you in finding great rates for your policies. We look forward to helping you with your future insurance needs. Let us know if there's anything else we can do for you!"
Linda Grant
August 5, 2025
5
out of
5
rating by Linda Grant
"Fantastic personal service! Helped me get the best coverage and the best rates. I am more than statisfied."
We responded:
"Thank you, Linda! I'm happy to hear that you received fantastic personal service and found the best coverage and rates. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"