State Farm® Insurance Agent Rick Mottern
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anna Battle
October 8, 2024
5
out of
5
rating by Anna Battle
"We've been with Rick Mottern State Farm for 8+ years now...the agency as a whole has been fantastic to work with. It's been easy to call and work with them on any matter that has come up. I especially appreciate the review of services that they do with us each year - we are able to meet with them to go over each aspect of our policy to determine if there are potential savings/things that need to be updated. This has been extremely helpful for peace of mind in knowing that our policy is being reviewed and the best options are regularly selected for us. We met this week with Olivia - she was absolutely FANTASTIC and very thorough in our meeting, plus she found some additional options to help us save money. Overall, the best customer service that we have had with an insurance agency."
We responded:
"Thank you for your wonderful review and for being with us for over 8 years Anna! We're glad to hear that our annual service reviews have provided you peace of mind. Olivia will be thrilled to know her thoroughness and dedication made a positive impact on your experience. We appreciate your kind words about our customer service and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Susan Swanner
October 8, 2024
5
out of
5
rating by Susan Swanner
"Allison is amazingly helpful and expedient. It is a pleasure working with her and the Agency!"
We responded:
"Susan, thank you for your wonderful review! I'm happy to know that Allison has been so helpful and efficient. It's a pleasure to have her on our team, and we're grateful for your kind words. If you ever need further assistance, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
John Williams
October 4, 2024
5
out of
5
rating by John Williams
"Olivia Moreland has been great. She is very knowledgeable, kind and, professional. She made everything a breeze."
We responded:
"John, thank you for your wonderful review! I'm happy to hear that Olivia has been so knowledgeable, kind, and professional in assisting you. We strive to make everything as smooth as possible for our clients, and it's great to know Olivia achieved that for you. If you need any further assistance, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
BG
October 1, 2024
5
out of
5
rating by BG
"I'm thankful for Amanda’s ability to answer all my questions and her kindness."
We responded:
"Amanda's ability to answer all your questions and her kindness truly reflect the dedication we strive for in our office. I'm glad you had such a positive experience. If you need any further assistance, we're always here to help! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Josh Allgary
September 27, 2024
5
out of
5
rating by Josh Allgary
"Liz has been a great help with my auto policy by breaking it down for me and even helping me get a better rate, definitely recommend."
We responded:
"Josh, thank you for your kind words! I'm glad Liz could assist you with your auto policy and help you secure a better rate. We appreciate your recommendation and are always here to help with any future needs. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Mark Roth
September 25, 2024
5
out of
5
rating by Mark Roth
"Skyra is the best. She is awesome and very knowledgeable about my families needs."
We responded:
"Mark, thank you for your wonderful review! I'm happy to hear that Skyra has been able to meet your family's needs with her knowledge and expertise. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Patricia Iris
September 25, 2024
5
out of
5
rating by Patricia Iris
"When I talk with them, I am always satisfied with their assistance as they take to time to go through options with me. And with their help, I not only find solutions but discovered some have been in place for some time. I've done business with this company for 7 yrs & don't plan on changing. Thank you Stephanie."
We responded:
"Patricia, thank you for your wonderful review! I'm glad to know that our team, especially Stephanie, has been able to assist you effectively over the past 7 years. It's great that we've been able to help you discover solutions and options that work for you. We're grateful for your continued trust and look forward to serving you for many more years. If you ever need anything, don't hesitate to reach out! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
James Fallen
September 19, 2024
5
out of
5
rating by James Fallen
"Working with Liz and team over the past few years has been a pleasure. She’s been super helpful with my Homeowners and auto policies. 10/10 highly recommend Rick’s agency!"
We responded:
"James, thank you for your kind words! I'm glad to hear that Liz and the team have been able to assist you with your Homeowners and auto policies over the past few years. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Jeff Baker
September 17, 2024
5
out of
5
rating by Jeff Baker
"I've had a great experience with Rick Mottern and his team. From my initial contact with Drew McGlamory in setting up my insurance to my contact with Olivia Moreland who has handled my renewal and suggested pricing saving ideas, I've been extremely happy. I would recommend anyone looking for insurance to reach out to Rick and his team for a quote."
We responded:
"Jeff, thank you for sharing your positive experience with our team! I'm glad to hear that Drew and Olivia have been able to assist you effectively, from setting up your insurance to providing valuable renewal advice and cost-saving suggestions. Your recommendation means a lot to us. If you ever need further assistance or have any questions, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Marc Real
September 16, 2024
5
out of
5
rating by Marc Real
"Great, friendly staff. Always super available and helpful especially Allison who has been great and super informative!!!"
We responded:
"Marc, thank you for your wonderful review! I'm glad to hear that you find our staff friendly and helpful. Allison is indeed a valuable part of our team, and I'm happy she has been able to provide you with the information you need. We're always here to assist you with any questions or concerns. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Marguerite Marks
September 13, 2024
5
out of
5
rating by Marguerite Marks
"When discussing our policies with Skyra Wackermann she was knowledgeable, professional, and friendly. All matters were concluded promptly and she explained the process and kept us updated. Always a pleasure working with Rick’s office. Thank you!"
We responded:
"Marguerite, thank you for your wonderful review! I'm glad to hear that Skyra provided knowledgeable, professional, and friendly service. It's great to know that all matters were concluded promptly and that you were kept updated throughout the process. We appreciate your continued trust in our office and look forward to assisting you with any future needs. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
R
September 5, 2024
5
out of
5
rating by R
"Every time I call the office my call is answered almost immediately. Assistance is always offered for what ever issues or questions I may have and usually resolved very quickly. In this case my agent was at lunch when I called but Skyra was able to quickly answer all my questions along with an in depth explanation of what was covered, the amounts covered, etc. It’s so nice to talk to someone who is knowledgeable about the products and services being sold. I highly recommend Rick Mottern State Farm."
We responded:
"Thank you, R, for your wonderful review! I'm glad to know that your calls are answered promptly and your questions are resolved quickly. Skyra's knowledge and ability to provide detailed explanations are truly valuable to our team. We appreciate your high recommendation and are here for any future needs or questions you may have. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Elijah Ewing
September 4, 2024
5
out of
5
rating by Elijah Ewing
"I refuse to contact the customer service center!! I get all the support I need from the agent. Stephanie, Allison and Rick are the A-team!!"
We responded:
"Elijah, thank you for your wonderful review! I'm glad to know that Stephanie, Allison, and I have been able to provide you with the support you need. We appreciate your trust in our team and are always here to help. If you ever need anything, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Victoria Roberts
September 3, 2024
5
out of
5
rating by Victoria Roberts
"Working with Skyler was a wonderful experience. She was very pleasant and extremely knowledgeable. It was that knowledge and the time spent with me that she was able to save me money. A great experience"
We responded:
"Victoria, thank you for your wonderful review! I'm glad to hear that Skyler provided you with such a pleasant and knowledgeable experience. It's great that her expertise and dedication helped save you money. We appreciate your feedback and look forward to assisting you with any future needs. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Joel Shafer
August 30, 2024
5
out of
5
rating by Joel Shafer
"Allison Beck was very helpful and attentive to address my questions and tailor our policy. Thank you very much, Allison."
We responded:
"Joel, thank you for your kind words about Allison. I'm glad she could assist you and tailor your policy to your needs. We're grateful for your feedback and appreciate your trust in our office. If you have any further questions or need assistance in the future, we're here to help! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Jackie
August 30, 2024
5
out of
5
rating by Jackie
"I have worked with skyra and I think her professionalism and being able to answer every question I have is phenomenal. I've had a lot of State farm agents and worked with a lot of their secretaries or people that work under them and she seems to be the most knowledge and professional and kindest person I've worked with in State farm's family"
We responded:
"Jackie, thank you for your wonderful review! I'm glad to hear that Skyra's professionalism and knowledge have made such a positive impression on you. It's great to know she has been able to answer all your questions and provide exceptional service. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Michael Hernandez
August 29, 2024
5
out of
5
rating by Michael Hernandez
"Any time I call with any questions about my policy, Liz is always there to help facilitate my needs."
We responded:
"Michael, thank you for your kind review! I'm happy to know that Liz has been able to assist you with your policy questions. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Deepen Solanki
August 23, 2024
5
out of
5
rating by Deepen Solanki
"Allison is extremely knowledgeable and helpful!!!"
We responded:
"Thank you, Deepen, for your positive review! I'm glad to hear that Allison's knowledge and helpfulness made a great impression. We're grateful to have her on our team. If you need any further assistance, feel free to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Joseph Reed
August 20, 2024
5
out of
5
rating by Joseph Reed
"Ryan and the team at Rick Mottern State Farm always do their best to make everything work for me! They care about doing a good job and I definitely recommend them if you’re looking for a new agent!"
We responded:
"Joseph, thank you for your kind words and recommendation. I'm glad Ryan and the team have been able to make everything work for you. We appreciate your business and are here to help with any of your insurance needs. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Elizabeth
August 15, 2024
5
out of
5
rating by Elizabeth
"Rick and his team are very knowledgeable and go above and beyond to help their customers. Highly recommend!"
We responded:
"Hey Elizabeth, thanks a lot for the great review! I'm glad you found our team knowledgeable and helpful. We always aim to go above and beyond for our customers. If you need anything else, feel free to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Charity Belusel
August 15, 2024
5
out of
5
rating by Charity Belusel
"I loved working with Rick. I’ve already told him he’s the ONLY agent that’s ever been successful at getting me to actually see the value in life insurance! He was very patient with me and helped me make the best choice for me! He’s very knowledgeable, committed, and passionate about what he does. You’re in great hands with Jeff no matter what you’re looking for!"
We responded:
"Charity, I'm really glad you had a positive experience with me. It's great to know that I could help you see the value in life insurance and assist you in making the best choice for your needs. Your kind words about my patience, knowledge, and commitment mean a lot. If you ever need anything else, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Susan Anderson
August 14, 2024
5
out of
5
rating by Susan Anderson
"Stephanie in Rick’s office was so helpful and quickly resolved the issue I was having. I’ve been with State Farm for decades and will continue based on this level of service. Keep up the great work!"
We responded:
"Hey Susan, Thanks a lot for your awesome review! I'm really happy Stephanie could help you out so quickly. It's great to know you've been with us for decades and still feel satisfied with our service. We'll definitely keep up the good work! If you need anything else, just let us know. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Linda Emory
July 30, 2024
5
out of
5
rating by Linda Emory
"Olivia and the team here are wonderful! Very knowledgeable and helpful!"
We responded:
"Hi Linda, thanks a lot for your awesome review! I'm so happy to hear that Olivia and the team were knowledgeable and helpful! If you ever need anything else, we're here for you! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Brani Vidakovic
July 29, 2024
5
out of
5
rating by Brani Vidakovic
"We are with the State Farm from 1988, and with Rick from 2000 when he still had an office in Cherokee Street. Our experience is excellent -- Rick and his team are true professionals. Recently we needed his help, and he and Skyra Wackermann were amazing."
We responded:
"Hey Brani, thank you for being with us since 1988 and for your kind words! I'm so happy to hear that you had an excellent experience with our office and that Skyra and our office could assist you recently. We're grateful for your trust and support over the years. If you ever need anything else, we're here for you! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Christina Rose
July 29, 2024
5
out of
5
rating by Christina Rose
"Really good agency. Skyra is always willing to help."
We responded:
"Hey Christina! Thanks a bunch for the awesome review! We're so happy to know that Skyra has been able to help you out. If you ever need anything else, we're here for you! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"