State Farm® Insurance Agent Rick Mottern
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ricardo gaitan
December 27, 2024
"State Farm has been great to me especially this location. Had them for quite sometime and they have treated me well and always on top whenever you reach out to them. Highly recommend this branch especially."
"Thank you, Ricardo, for your wonderful feedback! I'm glad to know that our team has consistently provided you with excellent service. Your recommendation means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
Antonio Dean
December 27, 2024
"My experience with State Farm has been excellent overwhelming as in so good. Like family wait, all the ages I have spoken with are very polite very caring. Thank you, UN, tell Jake it's safe farm. Thank you."
"Antonio, I'm glad to hear that your experience with us has been so positive! Our team strives to treat everyone like family, and it's wonderful to know that you felt cared for. I'll be sure to pass along your thanks to Jake and the rest of the team."
Jessica Francis
December 23, 2024
"It was an absolute pleasure working with Jeff Harrell. He was attentive of what I needed, he answered my questions, he advised me and assisted in every way. Kudos to him for making sure I knew what I was buying and why as well as what I will add on in the future going forward."
"Thank you, Jessica, for sharing your experience! I'm happy to hear that Jeff was attentive and provided the guidance you needed. It's great to know he ensured you understood your purchase and future options. If you have any more questions or need further assistance, feel free to reach out."
Reina Rivera
December 19, 2024
"Liz Jimenez does an amazing job on helping with any needs that I call regarding about ! Truly a great asset to State Farm. I would also like to shout out Stephanie and Amanda! Always were so helpful"
"Thank you for the five stars, Reina! Liz is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Mindy Martin
December 19, 2024
"I love the friendly people at this location! Olivia was so friendly and helpful when I had questions. I really appreciated her kindness and help!"
"Thank you so much, Mindy! We're happy to know you enjoyed your experience with our team. Olivia will be delighted to hear your kind words about her assistance. If you have any more questions or need further help, feel free to reach out anytime!"
Jessie Dozier
December 18, 2024
"I would like to say your agent Olivia treats me and my wife like family she goes up and above within the company guide lines everytime we speak with her I truly appreciate Olivia and I hope your company shows and let Olivia know she's doing a outstanding job with a awesome personality!!!"
"Thank you, Jessie, for sharing your experience! I'm delighted to hear that Olivia has made such a positive impact on you and your wife. Her dedication and wonderful personality are truly valued, and we will certainly let her know about your kind words. If there's anything more we can do for you, please don't hesitate to reach out!"
Nichole Font
December 17, 2024
"I always used State Farm Rick Mottern. Skyra Wackermann is incredibly helpful and responsive. She is always available to give you answers quickly and went above and beyond to ensure my satisfaction. Definitely, I will use their services again."
"Thank you, Nichole, for your wonderful feedback! I'm glad to hear that Skyra has been incredibly helpful and responsive to your needs. It's fantastic to know she went above and beyond to ensure your satisfaction. We're grateful for your continued trust in our services and look forward to assisting you again in the future. If you have any questions or need further assistance, feel free to reach out!"
Moses Little
December 11, 2024
"Olivia Moreland is literally the best. Always keeps me updated and up to speed never lost or wondering anything about my insurance plans she honestly needs a raise. A proud Rick mottern State Farm customer !"
"Thank you, Moses, for your wonderful feedback! I'm so happy to hear that Olivia has been keeping you informed and confident about your insurance plans. Your satisfaction is our priority, and we're grateful to have you as a part of our State Farm family. If you ever need anything or have questions, don't hesitate to reach out!"
LaQuitta Jones
December 6, 2024
"Allison was amazing, she went above and beyond with communicating and double checking my needs were covered. I’m so grateful for the service I received."
"LaQuitta, thank you for sharing your experience! It's fantastic to hear that you felt so well taken care of. Making sure your needs are fully covered is always our priority, and we’re grateful for the opportunity to assist you. If there’s anything else you need, don’t hesitate to reach out!"
Vashti Tate
December 5, 2024
"Allison was amazing today, very helpful, she answered all my questions and got my issue resolved within 8 minutes."
"Vashti, thank you for your wonderful review! I'm glad Allison could assist you so efficiently and answer all your questions. We appreciate your feedback and are here for any future needs you might have."
tanya clayborne
December 3, 2024
"Stephanie Nave-Kerley was such a great help to me. She was able to change my insurance to another car in no time at all. She has went above and beyond to make sure that all my needs were meet. She was positive, had great customer service and made me want to continue business."
"Tanya, thank you for sharing your experience! I'm glad Stephanie was able to assist you so efficiently with your insurance. It's wonderful to know she provided such positive service and met all your needs. We appreciate your continued business and are always here to help with any future needs or questions."
Melissa Cary
November 27, 2024
"Once again, as quite a few times before, Rick's office has come through for me. I've been with him for years now. My world is beyond hectic and confusing; No matter what I come at them with, they go above and beyond to make it right, fix what I screw up, and make sure I sleep at night knowing this office, this wonderful service-oriented group, HAS MY BACK. No one feels good paying for insurance today. Whoever I talk to at the office (yesterday Amanda was my life-saver and heroine!!), I come away completely understanding the value and benefits of working with Rick and his staff. Once again, I thank you guys!"
"Melissa, thank you so much for your kind words and for being a loyal customer over the years. I'm glad to know that our office has been able to support you through your hectic and confusing times. It's wonderful to hear that Amanda was able to assist you so effectively yesterday. Our team is dedicated to ensuring you feel secure and well-informed about your insurance needs. We truly appreciate your trust and look forward to continuing to have your back. If you ever need anything, don't hesitate to reach out!"
Gail Tillman
November 25, 2024
"I am pleased to have worked with Stephanie she was Professional, Efficient, knowledgeable and oh so very kind. Thank You Stephanie it was a pleasure speaking to you!!"
"Thank you, Gail! I'm glad you had such a positive experience with Stephanie. Her professionalism and kindness are truly valued in our office. We appreciate your feedback and look forward to assisting you with any future needs."
Rachel Wasserman
November 21, 2024
"Alison is absolutely amazing! She was very personable and professional while helping me with my issue. It was a pleasure working with her. I have been with Rick for years and she is one of the best with regards to customer service!"
"Rachel, thank you for your wonderful feedback! I'm glad to hear that Alison provided such personable and professional service. It's great to know that you had a positive experience working with her. We truly appreciate your loyalty over the years and are grateful to have team members like Alison who excel in customer service. If you need any further assistance, our office is always here to help. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Mark Pryor
November 14, 2024
"I can't say enough good things about Amanda Gibbs, my agent at State Farm. She consistently goes above and beyond to make sure I'm taken care of and has such a positive, welcoming attitude every time we interact. Her dedication and attention to detail make all the difference—I truly feel like a valued customer. If it weren't for her, I might have considered switching companies and never looked back, but Amanda has shown me what outstanding customer service really looks like. She keeps her word, under promises, and always over delivers a stellar performance. Thank you, Amanda, for all your hard work. You make a difference every day, and I am so grateful for you! You Rock; State Farm is lucky to have. Kindest Regards, Mark Pryor"
"Mark, thank you for your wonderful review! I'm so glad to hear about your positive experiences with Amanda. Her dedication and attention to detail truly make a difference, and it's fantastic to know you feel valued as a customer. Amanda's commitment to providing outstanding service is something we deeply appreciate. If you ever need anything, our office is here to help. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Rhonda Kahn
November 12, 2024
"Olivia is great to work with! She always has quick answers to questions on any policy, plus has suggestions for possible discounts. She is knowledgeable, quick with answers and she makes me feel like taking my call is the most important thing she will do. She makes me feel like a truly valued customer, not a dollar sign. I believe I receive great value for the price I pay for each of my policies and this service is a big part of that."
"Rhonda, thank you for your wonderful review! I'm happy to hear that Olivia has been able to provide you with quick answers and helpful suggestions for discounts. It's great to know that she makes you feel valued and important. We truly appreciate your feedback and are grateful for your business. If you ever need anything else, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Arnab Karmakar
November 11, 2024
"Very easy and smooth. Once you create your login and talk to an agent, you will be guided and before you know it, you are ready with your insurance. Shout out to Jeff Harwell who helped me out."
"Hi Arnab, thank you for your fantastic review! I'm glad to hear that the process was easy and smooth for you. Jeff is indeed a valuable member of our team, and it's wonderful to know he was able to assist you effectively. If you have any further questions or need any other assistance, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Joseph Galtere
November 2, 2024
"Alison gave me great info and very nice Thank You 👍👍😄😄"
"Alison is fantastic, isn't she? I'm happy she could provide you with the information you needed and that you had a pleasant experience. Thank you for sharing your positive feedback! If you need anything else, we're here to help. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
T
October 30, 2024
"I have had a great experience starting up with State Farm thanks to Jake and Savannah. Not only was the auto/rental bundle at an affordable price, but the quality of service was and still is exceptional. I appreciate that! UPDATE : I had to leave an update for Ms. Gibbs and Ms. Liz. Every representative I come in contact with is always so helpful and provide such great customer service!!!"
"Jake and Savannah are awesome! Happy to hear they were able to provide you with high quality service and help you save some money as well. Thank you for taking the time to leave us a review, we really appreciate it!"
Sand Mail
October 29, 2024
"Olivia was an absolute dose of sunshine.She was very patient."
"Olivia truly is a ray of sunshine, and I'm glad she could assist you with such patience. Your positive feedback means a lot to us. If you have any further questions or need assistance in the future, we're here to help! - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Patriot Global Corp
October 29, 2024
"I absolutely loved working with Allison. She was extremely helpful and communicative. It was such a pleasure to work with her. Thank you Allison!"
"Allison will be so happy to hear your feedback! We're glad she could assist you so effectively and make your experience enjoyable. Thank you for sharing your positive experience with us. If you need any further assistance, feel free to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Tim Clore
October 29, 2024
"The best insurance company I've ever worked with They always go above and beyond to help"
"Tim, I'm very happy to know that you consider us the best insurance company you've worked with. It's wonderful to hear that our team consistently goes above and beyond to help. Your satisfaction is our priority, and we truly appreciate your kind words. If you ever need anything in the future, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Ipek Uca
October 28, 2024
"Olivia is a great team member. Always satisfied with State Farm 💯🙏🏻"
"Olivia is indeed a fantastic team member, and I'm glad you're always satisfied with our service! Your positive feedback means a lot to us. If you ever need anything, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Faith Quann
October 23, 2024
"Amanda is the best in the whole world. She is sweet kind and personable. She makes my bad days better every time we speak."
"Faith, thank you for your wonderful review! I'm so happy to hear that Amanda has such a positive impact on your days. Her kindness and personable nature are truly valued here. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"
Taneisha Mcconaty
October 22, 2024
"Olivia was very helpful and pleasant! It was a pleasure speaking with her."
"Olivia is indeed a valuable member of our team, and I'm glad she was able to assist you! Your positive feedback means a lot to us. If you need any further help, don't hesitate to reach out. - Rick Mottern - State Farm Insurance Agent, Kennesaw, GA"