
State Farm® Insurance Agent Rick Mottern
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ab. H Farhad
August 20, 2025
"The agent, Ms. Nicole Iovita made the purchase process easy and answered all my questions. Great customer service from Nicole Iovita. Also working with Ms. Amanda Gibbs was a great experience."
"Thank you for your fantastic review! I'm happy to know that Nicole made the purchase process smooth and provided excellent customer service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
RITA MARIE
August 20, 2025
"This office is excellent. Stephanie and David went above and beyond to help me get set up with new renters policy when I was in a pickle for time. They were so nice and friendly and beyond helpful."
"Thank you, Rita Marie! I'm happy to hear that Stephanie and David were able to assist you with your policy. Our team is dedicated to providing friendly and helpful service. If you need anything else, feel free to reach out!"
Benjamin Roberts
August 13, 2025
"Top notch rates & service! I've been a loyal customer for over a decade. Amanda is fast and thorough with every question & Drew has been a trusted advisor as my family has grown over the years."
"Thank you, Benjamin! I'm happy to hear that you've been satisfied with our rates and service for so many years. Amanda and Drew are indeed valuable members of our team, and I'm glad they've been able to assist you and your family effectively. We're here for any future needs or questions you might have!"
David Geras
August 12, 2025
"I needed assistance as a new account. Stephanie the Svc. Associate was most helpful in submitting electronic forms and walking me through the completion and approval. She was very polite, professional, patient and thorough. Thumbs up to you Stephanie."
"Thank you for your review, David! I'm happy to hear that Stephanie provided such helpful and professional service. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
dj corp!
August 8, 2025
"The entire staff and office is so professional and great help. Spoke with Stephanie twice and both times she was so nice and gave me the exact information that I needed. I highly recommend Rick Mottern if you’re in need of a great insurance agent!"
"Thank you, DJ Corp! I'm happy to hear that you found our team professional and helpful. Stephanie will be delighted to know she provided you with the information you needed. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Todd B
August 8, 2025
"Rick and everyone in his office are always a pleasure to work with, offering prompt, personal service and wonderful attention to detail. No one enjoys thinking about insurance; Rick and his staff unfailingly ensure that my family is covered so that I don't have to."
"Thank you, Todd! I'm happy to hear that you find our service prompt and personal. It's great to know that our attention to detail makes a difference for your family. We're here to make insurance as hassle-free as possible. Let us know if there's anything else we can do for you!"
James Gamboa
August 6, 2025
"Working with Olivia was an absolute pleasure and she really worked with me to get the best rates for my policies. I look forward to working with her in the near future with regards to some of my other insurance needs."
"Thank you, James! I'm happy to hear that Olivia was able to assist you in finding great rates for your policies. We look forward to helping you with your future insurance needs. Let us know if there's anything else we can do for you!"
Linda Grant
August 5, 2025
"Fantastic personal service! Helped me get the best coverage and the best rates. I am more than statisfied."
"Thank you, Linda! I'm happy to hear that you received fantastic personal service and found the best coverage and rates. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
B K
August 4, 2025
"Being a customers for over 10 years with Rick Mottern and people in his office worth more than a good review! However, Savannah, Stephanie, Olivia, Allie, Amanda, Avanni, Karin... Thank you very much for your time and helping our family!"
"Thank you, B K, for your wonderful review! I'm so happy to hear that our team has been able to assist your family over the years. Your trust and loyalty mean a lot to us. If there's anything else we can do for you, just let us know!"
Sloane Warren
August 1, 2025
"Great customer service in the office. With them for almost two decades."
"Thank you, Sloane! I'm happy to hear that you've experienced great customer service with us for nearly two decades. Your loyalty means a lot, and we're committed to continuing to provide you with excellent service. Let us know if there's anything else we can do for you!"
malachi carnes
August 1, 2025
"This company worked really fast to help settle my claim. Everyone ive spoke to even after hours was friendly patient and worked with me to the best of their ability even when I wasnt the most pleasant to deal with. I recommend this office because not many friendly insurance agencies left."
"Thank you, Malachi! I'm happy to know that our team was able to assist you quickly and with patience. We strive to provide friendly and efficient service, and it's great to hear that you felt supported throughout the process. If you ever need anything else, feel free to reach out!"
Joseph Gill
July 31, 2025
"Jack Warren is super easy to talk to and explained my policy options in a very easy way to understand. I highly recommend!"
"Hey, Joseph! Thanks so much for letting us know that Jack made your policy options clear and easy to understand. We love hearing that he was approachable and helpful throughout the process. Your recommendation means a lot, and we appreciate you taking the time to share it."
gu gu
July 30, 2025
"Amazing service, allison help me a lot"
"Thank you! I'm happy to hear that Allison was able to assist you so well. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Tyler Zimmerly
July 29, 2025
"I’ve had Rick Mottern for years! Absolutely them! Always kind, helpful, and professional!! HIGHLY RECOMMEND!!!"
"Thank you for your review, Tyler! I'm really happy to know that you've had such a positive experience with us over the years. Your recommendation means a lot to us. If there's anything more we can do for you, just let us know!"
Kerri E.
July 18, 2025
"All of the agents are super helpful and knowledgeable! Amanda, Skyra and Stephanie!!! Amazing. They have helped with my coverage, my questions, and my safety!!"
"Kerri, thank you for your wonderful feedback! I'm happy to hear that Amanda, Skyra, and Stephanie have been so helpful with your coverage and questions. Our team is dedicated to ensuring your safety and satisfaction. Let us know if there's anything else we can assist you with!"
bailey cantrell
July 18, 2025
"Allison is such a wonderful person to work with. Always willing to help and very prompt as well."
"Thank you for your review, Bailey! I'm happy to hear that Allison has been so helpful and prompt in assisting you. We appreciate your feedback and are here whenever you need us. Let us know if there's anything else we can do for you!"
Tina Hughes
July 17, 2025
"Jake has been my agent for years and has always gone above and beyond when I have questions about my policies. Stephanie was a great help assisting me when I had a problem emailing paperwork back to the office. I highly recommend Rick Mottern State Farm Insurance."
"Thank you for your review, Tina! I'm happy to hear that Jake and Stephanie have been so helpful with your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Gary
July 14, 2025
"I’ve been with State Farm for over 40 years and always been happy with the results of a claim or concern and today Amanda and Jake were both patient and helpful with my questions."
"Thank you for your review, Gary. I'm glad to hear that Amanda and Jake were able to assist you with your questions. Your satisfaction over the years means a lot to us. We're always here to help with anything you need!"
Wyman May
July 11, 2025
"First off thanks to Ms Amanda for helping me pay my bill today. She is Such a sweet lady keep doing what u doing ma’am!"
"Thank you, Wyman! I'm happy to hear that Amanda was able to assist you with your bill. We appreciate your kind words and are glad to have her on our team. If there's anything else you need, feel free to reach out!"
LaTasha Walker
July 9, 2025
"Allison was very helpful! Would definitely refer this location!"
"Thank you, LaTasha! I'm happy to hear that Allison was able to assist you so well. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Heather Hamilton
July 9, 2025
"I recently had a great experience switching my home owner’s and auto insurance over to State Farm. Jeff Harwell was so helpful in making this decision and change. He was prompt in answering my questions and getting me the info I needed and I never felt pressured by him in making my decisions."
"Thank you for your review, Heather! I'm happy to hear that Jeff was able to assist you with your insurance switch and provide the information you needed without any pressure. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Andy Codding
July 8, 2025
"I've been working with Jake and Allison for many years and they have been amazing with customer service and helping our family with all our insurance needs!"
"Thank you for your review, Andy! I'm happy to hear that Jake and Allison have been providing excellent service to you and your family over the years. We appreciate your trust in us for your insurance needs. Let us know if there's anything else we can do for you!"
Patricia Cherry
July 8, 2025
"I been using State Farm for a while now along with my family. Amanda did a good job assisting me with my life and auto policy and answering my questions."
"Thank you, Patricia! I'm happy to hear that Amanda was able to assist you with your policies. We appreciate your continued trust in us and are always here to help with any questions you may have. Let us know if there's anything else we can do for you!"
Chuck Jones
July 7, 2025
"Delighted to do business with Rick Mottern-State Farm Agency ( 3yrs strong). Always a prompt response to my needs both verbally and in written communications."
"Thank you, Chuck! I'm happy to hear that you've been satisfied with our service for the past three years. It's great to know that our prompt responses have met your needs. We’re here to help with anything else you might need!"
Jim Sheppard
July 6, 2025
"My transition to State Farm, in 2023, was incredibly easy. Since then, I've been working with Amanda, who is incredible. Easily five stars."
"Thank you for your review, Jim! I'm happy to hear that your transition over to us was smooth and that Amanda has been providing you with excellent service. We appreciate your support and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"