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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Atlanta Radio Station Indie Videos

November 14, 2023

5  out of  5 rating by Atlanta Radio Station Indie Videos
"Amanda was patient,informative and extremely professional she need a raise"
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cristal jimenez

November 8, 2023

1  out of  5 rating by cristal jimenez
"If I could give a ZERO star review I would. I have not had anything but NEGATIVE interactions with everyone at this office. I have been calling daily attempting to get in touch with my representative and have yet to receive a call back. I have made an appointment with my representative and she stated she was too busy to answer my questions. This office didn’t have a Spanish speaking agent available and when I suggested calling someone else to help translate she said she didn’t have time and I needed to come back tomorrow. I have also made an appointment Rick Mottern and requested multiple times he please call me and never did. I have exhausted all options to try to get someone from this office to help me with my claim both in person via email and phone. If you are able I urge you NOT to make this office your agent!"
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Tre Coddington

October 23, 2023

5  out of  5 rating by Tre Coddington
"Jeff patiently discussed all our alternatives and gave us great bundled coverage at a competitive rate. We were able to add an umbrella policy for less than our previous auto coverage. Friendly, professional and very prompt service."
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Indiana Guerrero

October 13, 2023

5  out of  5 rating by Indiana Guerrero
"Liz she is so professional and kind"
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Robert Keller

September 29, 2023

5  out of  5 rating by Robert Keller
"Liz was patient with my questions about our car insurance. She really listened to my concerns. Our personal Agents have also. Since we've been a part of State Farm- Rick Mottern, for the last few years I noticed we are more satisfied with them than any Insurance company we've ever had. I hope we always stay with them."
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Kaila Gatt

September 27, 2023

5  out of  5 rating by Kaila Gatt
"I called to pay my bill and talked to Skyra. She was very kind and has a good sense of humor. She was extremely helpful with trying to get me discounts as I am pretty young and new to how insurance works as well as giving me the kowledge i needed to help me understand what exactly I’m paying for."
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Stan Quarles

September 19, 2023

5  out of  5 rating by Stan Quarles
"Skyra is the reason!"
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Radiant Biller

September 11, 2023

5  out of  5 rating by Radiant Biller
"State Farm is expensive, but you get what you pay for. My son had a total loss wreck & they took care of us from start to finish! Amanda with Rick's office has been so nice, helpful & a good person to talk with. We upgraded our coverage & she has emailed me several times daily until I got exactly what I wanted. If you want someone you can count on then get your insurance with Rick Mottern & his fantastic team! Thanks Amanda for being so great!"
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Pat Meadows

August 4, 2023

5  out of  5 rating by Pat Meadows
"I had an amazing experience with Skyla today. She answered all of my questions in a way that I understood. Skyla solved a lot of issues for me and I would highly recommend this agency as a first class business to deal with."
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William Crosby

August 1, 2023

1  out of  5 rating by William Crosby
"Every time you need to get in touch with him he out of the office. I have had problem for over a year now can’t get it fixed.they say they will call you back but never do. As soon as I get the issue fixed will be transferring company’s"
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Tip Dillard

July 28, 2023

5  out of  5 rating by Tip Dillard
"These are some friendly helpful guys at this place they are prompt in helping you will take their time with you on the phone and are not pushy even though I get other offers from other companies I just stick with these guys because of their customer service"
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Sue L.

July 20, 2023

5  out of  5 rating by Sue L.
"Rick and his team really went above and beyond in providing exceptional service! It’s not often that someone really analyzes your policy in such detail and then spending so much time explaining the coverage & benefits – In doing so, my policy coverage is better, greater and financially the same… I would highly recommend his agency to ANYONE!"
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Dc & Jessi Dixon

June 19, 2023

5  out of  5 rating by Dc & Jessi Dixon
"This State Farm team has been very helpful for us! We switched to State Farm from another provide and have had a completely positive experience. I've been able to work directly w/ Ryan Losito and he has a patient approach, helps to explain the various policies and guides us to make the best decisions for our coverage without any pressure. I highly recommend this State Farm team!"
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Building Blocks Learning Academy

June 15, 2023

5  out of  5 rating by Building Blocks Learning Academy
"I love this State Farm company. The team is always nice and helpful. I have home and auto insurance."
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Temika McWhorter

May 22, 2023

5  out of  5 rating by Temika McWhorter
"Jake help with setting up my new policy, Jake is very knowledgeable about the company. Thank you, Jake, for all you help."
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Anthony Garrett

May 19, 2023

5  out of  5 rating by Anthony Garrett
"Been with State Farm for quite a while now, and the Customer Service is always immaculate. Thanks Matt Meier for always being a great help."
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Mary Burgess

May 16, 2023

5  out of  5 rating by Mary Burgess
"Jake is fantastic. Super friendly and very helpful!"
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Melissa Paulk

May 15, 2023

5  out of  5 rating by Melissa Paulk
"I cannot say enough about the customer service! Matt was super responsive and really patient with explaining the process and answering questions. Additionally, we were able to bundle coverage which gave us even more savings! Outstanding!"
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Rico Cunningham

May 8, 2023

5  out of  5 rating by Rico Cunningham
"Jeff Harwell was a pleasure to work with - he was very thorough and knowledgeable- he made the process very easy. He responded and reached out to me quickly after I submitted interest in getting insurance with State Farm."
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Mia Santos

May 4, 2023

5  out of  5 rating by Mia Santos
"This is the Best Insurance company in Atlanta and surrounding area. Ryan is quiet exceptional and knowledgeable regarding all realms of the insurance industry!"
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Tiffany Hullander

May 2, 2023

5  out of  5 rating by Tiffany Hullander
"Rick and Liz are amazing! Always prompt, and compassionate customer service when I need them. Recently moved 3 hours away, however, they have been super helpful as if I were still local. Very thankful for their amazing Team!"
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Riley Tucker

April 26, 2023

5  out of  5 rating by Riley Tucker
"One of the best customer service experiences i have ever had. Christina went above and beyond! She was so kind and super understanding and supportive through figuring out my options."
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MattP Collins

April 21, 2023

5  out of  5 rating by MattP Collins
"Matt Meyers went above and beyond and saved me hundreds versus other companies. I would highly recommend to anyone!"
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Michelle Gong

April 21, 2023

5  out of  5 rating by Michelle Gong
"Shout out to Matt Meier! Super quick response and excellent services!"
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Crystal Crutchfield

April 19, 2023

5  out of  5 rating by Crystal Crutchfield
"Statefarm and Jake are amazing!! Great rates and excellent response time!"